Files Pro [CLOSED]

Questions, glitches, bugs and crashes
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don
Posts: 130
Joined: Sat Jul 18, 2015 11:03 am
Location: Sydney, AU

Files Pro [CLOSED]

Post by don » Mon Mar 21, 2016 11:52 pm

Good day,

After I got my Files Pro upgraded through App Store to 1.1.1 I started to get the following pop up with Files:

---------------------
This is a trial version of Files manager.
After a period of one month you must have
a version from App Store installed on your hard drive or delete Files manager from this computer.

This window appears only in trial version.
---------------------

What can I do to fix this?

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mike
Posts: 807
Joined: Thu Jul 16, 2015 5:35 am
Location: Exeter, UK

Re: Files Pro

Post by mike » Tue Mar 22, 2016 3:47 am

Hi don!

That looks like some issue during MAS installation process, does your Files Pro copy works now?
Also, can you please check that it's location is at /Applications (i.e. /Applications/Files Pro.app/)?

Mike.

don
Posts: 130
Joined: Sat Jul 18, 2015 11:03 am
Location: Sydney, AU

Re: Files Pro

Post by don » Wed Mar 23, 2016 1:57 am

Files Pro works, no issues. But I am not using it that much. I am with Files mainly (due to the added functionality).

The location is correct too:
Screen Shot 2016-03-23 at 12.55.34 PM.png
Screen Shot 2016-03-23 at 12.55.34 PM.png (16.58 KiB) Viewed 4053 times
What should I do - reinstall?

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mike
Posts: 807
Joined: Thu Jul 16, 2015 5:35 am
Location: Exeter, UK

Re: Files Pro

Post by mike » Wed Mar 23, 2016 5:00 am

That is strange even more..
Can you please show output of the following command?

Code: Select all

ls -l /Applications/Files\ Pro.app/Contents/_MASReceipt/receipt

don
Posts: 130
Joined: Sat Jul 18, 2015 11:03 am
Location: Sydney, AU

Re: Files Pro

Post by don » Sun Mar 27, 2016 3:22 am

It seems the file is missing:

Code: Select all

[ ~ ] # ls -l /Applications/Files\ Pro.app/Contents/_MASReceipt/receipt
ls: /Applications/Files Pro.app/Contents/_MASReceipt/receipt: No such file or directory
[ ~ ] # ls -al /Applications/Files\ Pro.app/Contents
total 0
drwxr-xr-x   8 root  wheel   272 17 Mar 12:21 .
drwxr-xr-x   3 root  wheel   102 20 Mar 09:32 ..
drwxr-xr-x   3 root  wheel   102 17 Mar 12:21 Frameworks
-rw-r--r--   1 root  wheel  2176 15 Mar 01:51 Info.plist
drwxr-xr-x   3 root  wheel   102 17 Mar 12:21 MacOS
-rw-r--r--   1 root  wheel     8 15 Mar 01:51 PkgInfo
drwxr-xr-x  30 root  wheel  1020 15 Mar 01:51 Resources
drwxr-xr-x   3 root  wheel   102 15 Mar 01:51 _CodeSignature


don
Posts: 130
Joined: Sat Jul 18, 2015 11:03 am
Location: Sydney, AU

Re: Files Pro

Post by don » Sun Mar 27, 2016 3:26 am

OK. Problem solved.

The issue was that even though "Files Pro" has been installed physically on the hard drive (and was working correctly!), it was listed as "Not Installed" in the app store. I guess the latest upgrade kind of removed it....

Anyway - I clicked "Install" in the app store and the required license file seems to have been installed anew.

After the install (please check the timestamps):

Code: Select all

[ ~ ] # ls -al /Applications/Files\ Pro.app/Contents
total 0
drwxr-xr-x   9 root  wheel   306 27 Mar 14:23 .
drwxr-xr-x   3 root  wheel   102 27 Mar 14:23 ..
drwxr-xr-x   3 root  wheel   102 17 Mar 12:21 Frameworks
-rw-r--r--   1 root  wheel  2176 15 Mar 01:51 Info.plist
drwxr-xr-x   3 root  wheel   102 17 Mar 12:21 MacOS
-rw-r--r--   1 root  wheel     8 15 Mar 01:51 PkgInfo
drwxr-xr-x  30 root  wheel  1020 15 Mar 01:51 Resources
drwxr-xr-x   3 root  wheel   102 15 Mar 01:51 _CodeSignature
drwxr-xr-x   3 root  wheel   102 27 Mar 14:23 _MASReceipt

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mike
Posts: 807
Joined: Thu Jul 16, 2015 5:35 am
Location: Exeter, UK

Re: Files Pro

Post by mike » Mon Mar 28, 2016 3:07 pm

Well, seems I need to add a receipt checking in AppStore version :)
Anyway, issue was solved, closing the topic.

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